APCC Member Publications
Tracey Allen
T. Allen & Associates, Inc.
tracey@tallenassociates.com
Phone: 1-902-628-1140
Title: Online Marketing Course (Basic Introduction)
Author(s): Tracey Allen, T. Allen & Associates, Inc.
Website: http://www.tallenassociates.com/MDC/index.htm
Helping Businesses to Achieve..... http://www.tallenassociates.com
Leslie O'Flahavan
E-WRITE
leslie@ewriteonline.com
Voice: 301.989.4655
Fax: 301.989.9583
Title: Clear, Correct, Concise E-Mail: A Writing Workbook for Customer
Service Agents
Author(s): Marilynne Rudick and Leslie O'Flahavan
Date: 2002
Publisher: E-WRITE
ISBN - 097259860X
Ordering information: Order online at www.WritingWorkbook.com
or by phone at 877-481-1869
Subscribe to our free newsletter The E-Writing Bulletin at:
http://www.ewriteonline.com
Betsy Frick
Plain Language Solutions
bfrick@mindspring.com
Phone: 314-781-8502
I've been writing a column for STC's Intercom magazine for several years. This Web address lists most of them.
http://tc.eserver.org/dir/Careers/Freelance
There's also an article in Clarity, the newsletter of the organization of the same name:
 "Contracts and Letters of Agreement," Clarity No. 48, Dec. 2002, pages 19-27
And two articles in the APCC newsletter:
"International Audiences," Consulting Success, April, 2000, p. 3
"Staying in Touch Without Becoming a Pest," Consulting Success, I think in
the
issue that's in process.
And two chapters in the online STC CIC SIG book, Getting Started in Consulting and Independents Contracting:
http://english.ttu.edu/gscic/
Chapter 9. Working with Customers
Chapter 11. Contracts and Letters of Agreement
Paula Foster
Foster Communications
"Organizational Development: New Information from the Consultants' Workshop." Consulting Success, December 2002. With Bennis Blue.
"Performance Documentation." Business Communication Quarterly, June 2002 (108-114).
"Branding for Consultants: Designing Your Logo." Consulting Success, August 2001.
"Websites for Consultants." Column in Consulting Success, July 2000- present.
"What is Freshman Composition For? Reasserting the Personal Essay and Retheorizing Academic Reading." The Writing Instructor 14 (Fall 1994): 5-15.
Melinda Kramer
REMARKramer, Inc.
Business Communication in Context: Principles and Practice Melinda Kramer 2001 Prentice Hall ISBN 0-13-484361-4
Sana Reynolds
sreynold@stern.nyu.edu
Guide to Successful Cross-Cultural Communication, Prentice Hall Series in Advanced Business
Communication, to be published in 2003.
"Composing Effective E-Mail Messages" Communication World, July 1997;
PR & Communications, Africa, August 1997.
"Editing: The Hidden Management Tool... How Editing Can Assist Empowerment."
Communication World, October/November 1996; PRSA
Today, January 1997; The Fed, March/April 1997, PR &
Communications, Africa, July 1997.
"How to Write to Sell Your Products Overseas" ECOC Newsletter, September, 1996;
Communication World, December, 1996; South African PR
Journal, May, 1997.
"Confronting Sexual Harassment" U.S. Banker, July, 1996.
Gerry Hynes
Gba_geh@shsu.edu
Phone: 936-294-4149
Title: Managerial Communication: Strategies and Applications, 2e
Authors: Larry R. Smeltzer, Donald J. Leonard, and Geraldine E. Hynes
Publisher: McGraw-Hill/Irwin
Date: 2002
ISBN: 0-256-17081-9
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